IT Business Analyst Intern
Sydney, NSW, Australia
Internship
Entry Level
IT Business Analyst Intern
Position Title: IT Business Analyst Intern
Reports To: IT System Analyst/IT Administrator
Purpose
The IT Business Analyst Internship provides an exciting opportunity to work hands-on with advanced business systems such as Odoo (ERP) and Product Information Management (PIM) systems. As an intern, you will play a key role in streamlining business processes by documenting standard operating procedures, creating process flowcharts, and conducting detailed analyses to recommend process improvements.
Performance Areas
IT Related:
General:
Qualifications
Benefits:
Position Title: IT Business Analyst Intern
Reports To: IT System Analyst/IT Administrator
Purpose
The IT Business Analyst Internship provides an exciting opportunity to work hands-on with advanced business systems such as Odoo (ERP) and Product Information Management (PIM) systems. As an intern, you will play a key role in streamlining business processes by documenting standard operating procedures, creating process flowcharts, and conducting detailed analyses to recommend process improvements.
Performance Areas
IT Related:
- Assist in developing and documenting Standard Operating Procedures (SOPs) and detailed flowcharts for Odoo (ERP) processes to enhance system efficiency and user understanding.
- Create comprehensive flowcharts for the Product Information Management (PIM) system, supporting product data accuracy and management.
- Perform in-depth gap analyses of current business processes to identify inefficiencies and propose innovative solutions for improving workflows.
- Analyze business data to provide actionable insights, empowering data-driven decision-making across the organization.
- Assist in developing and maintaining SOPs for the company website, contributing to the optimization of web-based processes.
- Contribute to the automation of manual processes in HR and Sales, enhancing operational efficiency through modern tools and methodologies.
General:
- Collaborate with various departments to gather requirements, ensuring alignment and support for business process improvements.
- Participate in cross-functional projects, providing support and input to ensure the successful completion of key initiatives.
- Take ownership of tasks, proactively identifying opportunities for process improvements within your area of responsibility.
- Support the department by performing other duties as needed to ensure smooth and effective operations.
Qualifications
- Currently pursuing or recently completed a degree in Business, IT, Systems Analysis, or a related field.
- Analytical and problem-solving skills.
- Ability to create process flow diagrams and write clear SOPs.
- Understanding of ERP systems (experience with Odoo is a plus).
- Good communication skills and the ability to work in a team-oriented environment.
- Proficient in Microsoft Office (Excel, Word, PowerPoint) and data analysis tools.
- Product knowledge, ERP/CRM knowledge.
Benefits:
- Mentorship from experienced IT and business professionals.
- Hands-on experience with ERP systems and collaboration across departments.
- Opportunity to contribute to innovative business solutions and automation initiatives.
- Exposure to business data analysis and real-world business processes.
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